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Programme Manager

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Programme Manager, Digital

Retail Customer Experience
Central London, London
£70,000 – £75,000 + benefits + flexible working

We’re hiring for a Programme Manager with global digital delivery experience to oversee a large portfolio of work on a customer experience / digital transformation programme.

In a brand seeking to deliver best-in-class customer experiences whether that be across web, mobile, VR/AR, tablet and retail, you’ll collaborate with an array of global teams to ensure that barriers between regional markets are broken down.

To apply for this role, you should have Agile / SCRUM Programme Management experience overseeing large-scale and B2C digital programmes.

As a Digital Programme Manager, you will:
  • Manage a number of workstreams and teams to ensure the timely delivery on a global customer experience platform.
  • Collaborate with teams, including Product, Customer Experience, Development, Experience design, developing and delivering new user and customer experiences across the platform.
  • Be ultimately responsible for the budgets, briefs and schedules within your portfolio of work, supported by a PMO team.
  • Ensure stakeholders and leadership teams are aware of any issues or risks to the platform.
  • Act as the regional point of contact and leader on the programme of work.
To apply for this role, you should be able to show:
  • That you have experience working as a Digital Programme Manager on a B2C platform.
  • Experience across web, mobile, tablet and ideally AR/VR & retail.
  • Strong communication, leadership and influencing skills as well as a collaborative approach.
  • Agile / SCRUM experience alongside knowledge of JIRA.
  • That you have worked with senior stakeholder and C-Suite members in the past.
  • Knowledge of web apps, information systems, digital marketing solutions and social media platforms.

Match Digital specialises in connecting talented individuals with businesses in the digital, tech, media and marcomms industries.

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